Orders & Delivery

Delivery time

We generally ship all orders within 1-2 business days. During busy times surrounding events, holidays, or new releases this may vary. The indicative delivery time counts from the day you receive the shipping confirmation email where you can access your personal tracking link. During busy times your delivery may take longer to arrive.

The delivery time is different for each country, please see the full list here.

If you have an account you can check the current status of your order by going to ‘my orders’ in your account dashboard.

My orders

Customers who create an account on our website will have access to their own customer dashboard. This includes order history, order status and tracking details.

Track your order

The tracking link will be shared in the shipping confirmation email once your order has been shipped.

Countries we ship to

View the complete list of countries we ship to here

Shipping cost

Will be calculated upon checkout. Possible import taxes are not included.

Products with a non-standard size

We sell a number of products in the webshop that have a different size. As a result, these products must be shipped separately and cannot be packaged and shipped in combination with other products. For this reason, it is not possible to add other products to your order that contain a product with a different size.

In some cases the delivery service is not able to deliver your order. This can be because of incorrect address information or other reasons. Once we receive the package back at our warehouse, we will contact you to make a new arrangement.

Please note that when you enter incorrect address details we may incur additional shipping cost for the next shipment.

Delivery options

DHL Parcel (standard shipping)
DHL Express (express shipping)
PostNL (briefcase packages in the Netherlands only)

General info about our carriers

DHL Parcel 
DHL Express
PostNL (Netherlands only)