Please find more information regarding our returns policy below:

RETURNING ARTICLES

You can return the articles you bought from us under certain conditions. But always mention the ORDERNUMBER on your return shipment. You cannot return tickets and downloads. You can send your returns to the below address:

B2C Europe
Att: Q-dance E-commerce
Att: ordernumber (example: S00001 / 71456)
Postbus 115
1380 AC Weesp
The Netherlands

Once we have received your return shipment, your payment will be transferred back into your account as soon as possible (within 30 days).

If the item does not fit, you must return the item within 14 days and place your order again

Please note: If you return an article outside the set conditions or without stating a reason, this does not cancel your obligation to pay for the article, and we may decide not to process your future orders. When in doubt, please contact the Q-dance Customer Service Desk.

RECEIVED THE WRONG ARTICLE?

Please always check whether the article you receive is the one you ordered. If you should have accidentally received a different article, you can return it within 14 days of receipt. To help us find out how you received the wrong article, it is important that you indicate the reason for the return on the reverse of the shipping manifest.