Please find more information regarding the shipping of orders below:
DELIVERY TIME OF ARTICLES
We are offering 2 types of shipping services for the most of the countries. The 2 types of shipping service are called MAIL (shipping without track & trace, but with signature up on receipt) and PARCEL PLUS (shipment with track & trace). The MAIL shipping option will be shipped against lower cost then the PARCEL PLUS shipping service, the shipping time with MAIL is longer then with PARCEL PLUS.
For the following countries we are offering only one service type (PARCEL PLUS), because there is no difference in cost with the MAIL shipping option, so we choose the best and fastest shipping option. Hereby the countries:The Netherlands, Belgium, Germany, France, United Kingdom, Asutria and Denmark.
You can check the shipping time for your country at the shopping card after selected a product. In case we are offering 2 types of services, please choose the shipping service you prefer. Be advised that the provided transit time are in WORKING DAYS (week days).
SHIPPING YOUR ORDER
Our shipments are handled by B2C Europe. Orders are sent in parcels if they do not fit through the letterbox. B2C Europe is most effective when delivering to a home address. For almost all shipment you will receive a track & trace number.
If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases, B2C Europe may take several days rather than 24 hours to deliver an order. Still haven't received your order 3 working days after receiving the shipping confirmation? Then please contact our customer service desk. Please state the order number in your e-mail or keep it to hand when filling in the contact form so we can help you as quickly as possible.